Select Hardware and Devices on the next page, then click Next.Once Control Panel is up, click the drop-down list beside View by, then select Large icons.Inside the Search box, type “Control Panel” (no quotes), then hit Enter.On your keyboard, press Windows Key+S.So, if you want to know how to fix the USB headset not working on a Windows 10 PC, you must learn how to access the troubleshooter for hardware devices. One of the great things about Windows 10 is it features troubleshooters that can fix common problems on the OS. Method 2: Running the Troubleshooter for Hardware and Devices Once your OS has loaded completely, you can plug in your USB headset and check if the audio issue is gone. It’s also best if you disconnect all peripheral devices when loading your operating system. So, before you boot your system, we recommend that you unplug your USB headset. Learn more about attendee controls in a meeting.The reason why there’s no audio coming from your headset might be because it is conflicting with other peripheral devices connected to your computer. You will join the Zoom test meeting as an attendee. Click Join with Computer Audio to join the test meeting with the selected microphone and speakers.If you don't hear an audio reply, use the drop-down menu or click No to switch microphones until you hear the replay. Click Yes when you hear the replay.
If you don't hear the ringtone, use the drop-down menu or click No to switch speakers until you hear the ringtone. Click Yes to continue to the microphone test. The Zoom test meeting will display a pop-up window to test your speakers.If you cannot download or run the Zoom desktop client on your computer, click join from your browser.If you don't have the Zoom desktop client installed on your computer, click download and run Zoom to download, install, and then run Zoom.If you have the Zoom desktop client installed on your computer, click Open to launch Zoom.You will be redirected to launch the meeting from the browser: Note: If you are using the Zoom mobile app, you can visit to join a test meeting, then follow the instructions to test your video or audio. If you don't have time before joining, you can also test your video or audio while in a Zoom meeting. Within your test meeting, you have the ability to check your internet connection, familiarize yourself with Zoom's video conferencing features, and adjust your audio and video before joining the meeting. Prepare for upcoming Zoom meetings by setting up a Zoom test call.
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